General Information
At Deraptor.com, we are committed to providing you with reliable and timely delivery of your orders. We currently ship to all countries within Europe.
Shipping Rates and Delivery Times
Shipping rates and delivery times vary depending on the destination country and the shipping method selected at checkout. Here is an overview:
Standard Shipping
- Delivery Time: 5-10 business days
Express Shipping
- Delivery Time: 2-5 business days
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Deraptor.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Deraptor.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We only ship to countries within Europe. If you place an order from outside Europe, we will contact you to arrange for an alternative solution or issue a refund.
Countries We Ship To
We ship to the following European countries:
- Austria
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Iceland
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
- United Kingdom
Contact Us
If you have any questions about our shipping policy, please contact us at support@deraptor.com
Thank you for shopping with Deraptor.com. We appreciate your business and strive to provide you with the best possible shopping experience.